Privacy Policy

This Privacy Policy describes how Corvid Path ("we", "us", or "our") collects, uses, and handles personal information when you visit our website or engage with our consulting services. We are committed to handling your information with care and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Who we are

Corvid Path is a business consulting firm registered and operating in Malaysia. Our registered address is 7 Jalan Bangsar, 59200 Kuala Lumpur, Wilayah Persekutuan. You can reach us by phone at +60 3-2283 5917 or by email at [email protected].

2. Personal data we collect

We may collect personal data in the following situations:

• When you complete the contact form on our website (name, email address, phone number, company name, and any message you include)
• When you correspond with us by email or telephone
• When you engage us for consulting services (business and financial information as necessary to perform the engagement)
• Through cookies and web analytics, where you have consented (see Section 8 below)

We do not knowingly collect personal data from individuals under the age of 18.

3. How we use your personal data

We use the personal data we collect for the following purposes:

• To respond to your enquiries and discuss potential engagements
• To perform the consulting services you have engaged us for
• To send you information about our services if you have requested it
• To comply with legal and regulatory obligations
• To improve our website and understand how visitors interact with it (analytics, with consent)

We do not sell, rent, or trade your personal data to third parties for commercial purposes.

4. Legal basis for processing

Under the PDPA 2010, we process your personal data on the following bases:

• Consent — where you have provided it, such as through our contact form or cookie acceptance
• Contract performance — where processing is necessary to deliver services you have engaged us for
• Legitimate interests — for example, maintaining records of enquiries and improving our service quality
• Legal obligation — where we are required to process data to comply with applicable Malaysian law

5. How long we retain your data

We retain personal data only for as long as is necessary for the purposes described in this policy, or as required by law. Contact enquiries are typically retained for up to two years. Data related to completed client engagements may be retained for up to seven years for legal and record-keeping purposes. Analytics data is subject to the retention policies of the third-party platforms used (see Section 8).

6. Sharing your data

We may share your personal data with:

• Our internal team members who need it to carry out their work
• Third-party service providers acting on our behalf (such as web hosting, email services, and analytics platforms), under appropriate data processing agreements
• Professional advisers such as lawyers and accountants, where necessary
• Regulatory or law enforcement bodies where we are legally required to do so

Any third parties we share data with are required to handle it in accordance with applicable data protection law.

7. Your rights under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Withdraw consent where processing is based on consent
• Request that we cease processing your data for direct marketing purposes

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable period and in accordance with our obligations under the PDPA.

8. Cookies and analytics

Our website uses cookies and similar technologies to help us understand how visitors use the site. This includes tools such as Google Analytics and advertising measurement pixels. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site.

When you first visit our website, you will be presented with a notice asking for your consent to non-essential cookies. You may accept or decline this consent. You can also adjust or withdraw your consent at any time by managing your browser settings or using the cookie preference controls on our site.

For more detail on the specific cookies we use, please refer to our Cookie Policy.

9. Data security

We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of the page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +60 3-2283 5917
• Address: 7 Jalan Bangsar, 59200 Kuala Lumpur, Wilayah Persekutuan